How To Work Less And Get More Done

  Anyone who’s trying to work less and get more done is frequently told to spend more time trying to accomplish their goals. However, this technique only works when time is used wisely. For instance, if you spend numerous hours reading a college textbook over and over, then that can be considered as wasted time, to some of us. It’s much wiser for you to use a highlighter to mark...
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Improving Your Customer Experience With Virtual Assistants

  We’re all familiar with the term ‘customer service’ but many are less so with the relatively new phrase of ‘customer experience’. Yet, it’s more important than ever and is viewed by many companies as a major opportunity to set themselves apart from the competition. Here we explain… what customer experience really means, why it’s so important...
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How You Resist Expansion Without Even Knowing It

Every one of the most successful and most profitable businesses in the world shares a common theme – delegation. In order to be successful you have to be able to replicate your secret sauce, your successful product or service and to provide the infrastructure and support as you expand. It’s quite simple really and this formula applies to the “one-man” entrepreneur operation...
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10 Areas Where A Virtual Assistant Can Vastly Improve Your Customer Experience

Many companies, whether they’re principally operating online or offline are well aware that customer experience is paramount. When you consider the high degree of competition across the majority of industries, and that it’s far more economical to retain a customer than to attract a new customer, the importance of customer experience is very clear. Added to that, customer expectations...
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InSourcers And The 4 Types Of Virtual Assistants Explained

Companies and individuals who need extra help with creative, technical and/or administrative tasks may hire one or more virtual assistants to assist with it all. The options run the gamut from highly specialised experts who focus on one aspect of the job to “InSourcers or 1nSourcers” who tend to adopt a comprehensive approach to helping a business grow and operate from all corners,...
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