How To Work Less And Get More Done

  Anyone who’s trying to work less and get more done is frequently told to spend more time trying to accomplish their goals. However, this technique only works when time is used wisely. For instance, if you spend numerous hours reading a college textbook over and over, then that can be considered as wasted time, to some of us. It’s much wiser for you to use a highlighter to mark...
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Improving Your Customer Experience With Virtual Assistants

  We’re all familiar with the term ‘customer service’ but many are less so with the relatively new phrase of ‘customer experience’. Yet, it’s more important than ever and is viewed by many companies as a major opportunity to set themselves apart from the competition. Here we explain… what customer experience really means, why it’s so important...
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How You Resist Expansion Without Even Knowing It

Every one of the most successful and most profitable businesses in the world shares a common theme – delegation. In order to be successful you have to be able to replicate your secret sauce, your successful product or service and to provide the infrastructure and support as you expand. It’s quite simple really and this formula applies to the “one-man” entrepreneur operation...
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10 Areas Where A Virtual Assistant Can Vastly Improve Your Customer Experience

Many companies, whether they’re principally operating online or offline are well aware that customer experience is paramount. When you consider the high degree of competition across the majority of industries, and that it’s far more economical to retain a customer than to attract a new customer, the importance of customer experience is very clear. Added to that, customer expectations...
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InSourcers And The 4 Types Of Virtual Assistants Explained

Companies and individuals who need extra help with creative, technical and/or administrative tasks may hire one or more virtual assistants to assist with it all. The options run the gamut from highly specialised experts who focus on one aspect of the job to “InSourcers or 1nSourcers” who tend to adopt a comprehensive approach to helping a business grow and operate from all corners,...
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Why 1nSourcing Is The Ultimate Solution To Enhance Your Customer Experience

In today’s competitive and noisy digital marketplace, many businesses have discovered that delivering an exemplary customer experience has become a golden opportunity to stand-out from the crowd and make real advances towards achieving their goals. With a more holistic approach, customer experience ensures that each point where a customer interacts with your business, however small, is...
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5 Building Blocks For A Successful Startup Enterprise Business

One of the first things you should know before starting any business is whether or not there’s an interest in your idea. Without any interest in your idea, it will likely be very hard for you to succeed. This is why many enterprises start small with an idea for a new product and/or service. Always keep in mind that once you’ve generated some interest in your idea, then the fun begins...
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Fundamental Changes In Sourcing Business Support

Forgive the often used phrase, but… we really are living through the most incredible period of change, particularly when it comes to the working environment. Historically, people have always been required to attend their employer’s offices or premises to collaborate with their colleagues, however, for many, this element of travel is no longer necessary. Similarly, many businesses have...
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Who’s Got Your Back?

No man or woman is an island. Hell even Robinson Crusoe had Man Friday! When we work in business we all need a support network but not just any support. We should search out people who share our work ethic, our vision and who believe in what we do, as much as we do. To be surrounded by like minded people with the passion and drive to help us achieve our goals and aspirations is beyond powerful...
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6 Reasons Why Implementing An Online Office Will Help Your Business

Over recent years the many advances in technology have ensured that almost every aspect of running a business is now supported by an online system. Many of these online systems offer different versions that can be selected according to business needs and budget. These systems combine to create an online office and offer a powerful transformative effect for efficiently running business...
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Building Up Those Relationships First

When you boil it all down so to speak, public relations is all about networking. It’s important to build up a relationship with individuals who are responsible for media promotion. In this way you can often generate publicity for your organisation that’s essentially free. Remember that individual journalists are always on the lookout for a new angle and stories that they can promote...
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The Rise Of The Online Office – A Perfect Solution

All businesses have the essential everyday background tasks to manage, but not all businesses need a support team with an actual physical presence to constitute ‘an office.’ For many years, innovative, forward thinking business owners have been embracing the powers of the Internet and the positive working changes and opportunities that it brings and have preferred to operate with an...
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