5 Costly Spending Mistakes Small Businesses Make

There can when you’re first starting out seem like a lot of expenses – you have marketing to get going, new equipment to buy, training courses or educational tools and books to purchase … lots of shiny things to attract the newbie business owner. But here’s the thing, do you really NEED them? When you’re just starting out and wanting to keep your costs down, extra...
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Why Creating An Impactful Email Is So Important

Email solicitation is found everywhere. Tucked neatly between Nigerian princes promising wealth and ‘old friends’ seeking to reconnect, the email that’s intended to drive sales needs to be more than a simple grocery list of products, features or services. To break through the clutter and noise so to speak, more advanced strategies and techniques are required. Make no mistake...
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Set Yourself Free!

Have you ever calculated what an hour of time is worth to you? As a small business owner can you put a value on every task that you perform on any given day? It’s surprising to learn that many entrepreneurs and successful business people still do not really understand what their time is worth. In business, time is probably the most valuable asset of all. It is fleeting, comes in an instant and...
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Becoming More Efficient with a VA

  Remaining competitive in your business means spending more time focussing on the important aspects such as attracting new clients, keeping regular clients happy, developing new products and services and keeping tabs on your competition. Since there are only so many hours in any given day, outsourcing regular tasks such as bookkeeping, social media, travel arrangements and bill collecting...
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How To Work Less And Get More Done

  Anyone who’s trying to work less and get more done is frequently told to spend more time trying to accomplish their goals. However, this technique only works when time is used wisely. For instance, if you spend numerous hours reading a college textbook over and over, then that can be considered as wasted time, to some of us. It’s much wiser for you to use a highlighter to mark...
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Improving Your Customer Experience With Virtual Assistants

  We’re all familiar with the term ‘customer service’ but many are less so with the relatively new phrase of ‘customer experience’. Yet, it’s more important than ever and is viewed by many companies as a major opportunity to set themselves apart from the competition. Here we explain… what customer experience really means, why it’s so important...
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How You Resist Expansion Without Even Knowing It

Every one of the most successful and most profitable businesses in the world shares a common theme – delegation. In order to be successful you have to be able to replicate your secret sauce, your successful product or service and to provide the infrastructure and support as you expand. It’s quite simple really and this formula applies to the “one-man” entrepreneur operation...
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10 Areas Where A Virtual Assistant Can Vastly Improve Your Customer Experience

Many companies, whether they’re principally operating online or offline are well aware that customer experience is paramount. When you consider the high degree of competition across the majority of industries, and that it’s far more economical to retain a customer than to attract a new customer, the importance of customer experience is very clear. Added to that, customer expectations...
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InSourcers And The 4 Types Of Virtual Assistants Explained

Companies and individuals who need extra help with creative, technical and/or administrative tasks may hire one or more virtual assistants to assist with it all. The options run the gamut from highly specialised experts who focus on one aspect of the job to “InSourcers or 1nSourcers” who tend to adopt a comprehensive approach to helping a business grow and operate from all corners,...
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Why 1nSourcing Is The Ultimate Solution To Enhance Your Customer Experience

In today’s competitive and noisy digital marketplace, many businesses have discovered that delivering an exemplary customer experience has become a golden opportunity to stand-out from the crowd and make real advances towards achieving their goals. With a more holistic approach, customer experience ensures that each point where a customer interacts with your business, however small, is...
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5 Building Blocks For A Successful Startup Enterprise Business

One of the first things you should know before starting any business is whether or not there’s an interest in your idea. Without any interest in your idea, it will likely be very hard for you to succeed. This is why many enterprises start small with an idea for a new product and/or service. Always keep in mind that once you’ve generated some interest in your idea, then the fun begins...
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Fundamental Changes In Sourcing Business Support

Forgive the often used phrase, but… we really are living through the most incredible period of change, particularly when it comes to the working environment. Historically, people have always been required to attend their employer’s offices or premises to collaborate with their colleagues, however, for many, this element of travel is no longer necessary. Similarly, many businesses have...
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